Privacy Policy

1. Introduction

Welcome to the 'Wheel Tread Wear and Damage: Identification and Prevention Guide (WTWDG)' mobile application. This Privacy Policy outlines how we collect, use, share, and protect your information when you use our application. By accessing or using the app, you agree to the practices described in this policy.

2. Information We Collect

We collect the following information from you:

3. How We Use Your Information

We use your information for the following purposes:

• To create and manage your accounts.
• To improve and personalise the AI chatbot functionality.
• To monitor usage trends and improve application performance.
• To communicate updates, features, and service-related notices.
• To ensure security and prevent unauthorised access.
• To support the app’s educational purpose of identifying and preventing wheel tread wear and damage.

4. Data Sharing and Disclosure

We do not share your personal data with third parties without your permission. We use trusted third-party service providers to support certain features, such as the AI chatbot, which operates via OpenAI’s API. Only the minimum necessary information is shared to enable these services, and we ensure that all providers adhere to appropriate data protection and privacy standards.

5. Data Security

We implement industry-standard security measures to protect your information. However, no digital platform is entirely secure, and users are responsible for safeguarding their login credentials.

6. Your Rights and Choices

• Access & Update: You may view or update your account details at any time.
• Opt-Out: You can disable certain features or opt out of data collection where applicable.
• Data Deletion: To request the deletion of your data, contact us at admin@railwagonapp.co.uk.

7. Children's Privacy

Our app is not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

8. Data Retention

We retain your information only as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Changes to This Privacy Policy

We may periodically update this Privacy Policy. Any revisions will be indicated by a new effective date. Please check this page periodically to stay informed.

10. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact us at:

Email: admin@railwagonapplication.co.uk
Website: https://www.railwagon.org/